Terms & Conditions

1. Introduction

Welcome to Shopneev. These Terms & Conditions govern your use of the Shopneev website and services. By accessing or purchasing from our website, you agree to be bound by these terms.

Shopneev is an online platform dedicated to bringing authentic Indian products to customers worldwide.

2. Products & Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations in color, design, or texture may occur due to lighting, screen settings, or handcrafted production.

Shopneev reserves the right to update product information, pricing, or availability at any time without prior notice.

3. Orders

By placing an order, you confirm that:

• All information provided is accurate
• You are authorized to use the payment method
• You agree to the pricing and product description at checkout

Shopneev reserves the right to cancel or refuse any order if fraud, pricing errors, or suspicious activity is detected.

4. Payments

Payments must be completed at checkout using the available payment methods. Orders will only be processed after payment confirmation.

5. Shipping & Delivery

Shopneev ships internationally. Delivery timelines may vary depending on the shipping destination, courier services, and customs processing.

Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Returns are accepted only in the case of manufacturer defects or damaged items. Customers must provide proof such as an unboxing video showing the sealed package.

Please refer to our Return & Refund Policy for full details.

7. Intellectual Property

All content on this website, including text, images, graphics, and branding, is the property of Shopneev and may not be used or reproduced without permission.

8. Limitation of Liability

Shopneev is not responsible for delays caused by international shipping carriers, customs inspections, or events beyond our control.

9. Policy Updates

Shopneev reserves the right to update or modify these Terms & Conditions at any time.