Privacy Policy

At Shopneev, your privacy matters. This policy explains how we collect, use, and protect your information.

1. Information We Collect

• Name, address, phone number, and email
  
• Payment information (processed securely via third-party providers)
  
• Order history and browsing activity
  
• Optional: account login details
  

2. How We Use Your Information

• To process and deliver your orders
  
• To provide customer support
  
• To improve our platform and user experience
  
• To send order updates, tracking details, and promotional offers
  
  (You can unsubscribe anytime.)
  

3. Data Security

• We use secure servers and encrypted payment gateways.
  
• Your data is never sold to third parties.
  

4. Sharing of Information

We only share necessary details with:

• Sellers (to fulfill your order)
  
• Shipping partners
  
• Payment processors
  
  We do not share or sell your information for advertising.
  

5. Cookies

We use cookies for:

• Saving your preferences
  
• Improving site performance
  
• Personalized shopping experience
  

6. Customer Rights

You can request to:

• Update your information
  
• Delete your account
  
• Stop receiving promotional emails
  

7. Contact Us

For any privacy concerns, you can contact our support team anytime.